Automation helps hospitalist practice better manage contracts

By | November 27, 2018

OB Hospitalist Group, an OB/GYN group practice with services in 32 states, 160 partner hospitals and with more than 700 clinicians, has selected software vendor Agiloft to better manage its contracts.

For years, OB Hospitalist Group had a manual process for tracking and maintaining more than 200 vendor contracts, all done in separate spreadsheets with different fields and data points.

However, the time took to track, renew, double-check, export, synchronize, audit, regulate, approve, and administer its contract renewal rates was becoming unacceptable.

The company knew it had to automate. With the new Agiloft software, OB Hospitalist Group first focused on three of its most troublesome business processes: insurance company payment monitoring for the revenue cycle department, automated tracking of all physician equipment for asset management, and a full contract management system.

Also See: Why data is only one key to success in direct contracting

With automation in place, the practice also was able to use its data to develop best practices that improve outcomes, reduce care variability, and drive operational and financial efficiencies.

“Excel was workable, but we wanted to better stay on top of contracts with vendors and insurers,” says Regina Flint, contract manager and a paralegal at the practice.

During implementation, the organization got help from Agiloft in customizing the database with the vendor pulling data and downloading it into the EHR. “Now, we run reports to capture what we want to see,” Flint explains.

For example, OB Hospitalist Group can quickly check for indemnity causes in a contract or determine how many more days before a contract can be terminated.

A notification feature enables the practice to know that a 2-year-old contract is coming up for renewal, which gives time for the practice to decide whether it wants to keep or terminate the deal.

“That is essential to any company to ensure contracts are terminating without you losing your data,” Flint says.

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